Supervisory Skills – The Hallmarks of Supervisory Success

Teachers
Mustafa Sameer
Category:
Soft Skills /
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Duration: 32 Hours
Lectures: 8
Certificate of Completion

COURSE DESCRIPTION

Supervisors represent an important force in the economy. You have the power to turn on or turn off the productivity of the people who report to you. You are the crucial interface between the employee on the shop floor or the service desk and the managers of the organization. Although you usually have more technical experience than the employees you supervise, you may not have had a lot of leadership experience. With a host of new challenges and responsibilities to tackle, supervisors need training that helps them adjust to their role. Learning how to supervise your new employees on a trial and error basis can lead to discouragement.

This course will give you the skills in communication, coaching, conflict, and any other skill that you need to be successful. It will also help you overcome many of the problems a supervisor may encounter, and to set the groundwork for a successful change in your working life!

Requirements

No requirement Needed

What is the target audience?

  • Team leaders
  • Supervisors
  • Managers

Objectives [what you will learn]

  • Clarify the scope and nature of a supervisory position.
  • Learn some ways to deal with the challenges of the role.
  • Recognize the responsibilities you have as a supervisor, to yourself, your team, and your organization.
  • Learn key techniques to help you plan and prioritize effectively.
  • Acquire a basic understanding of leadership, team building, communication, and what part they play in effective supervision.
  • Develop strategies for motivating your team, giving feedback, and resolving conflict.
  • Learn ways to prioritize, plan, and manage your time
  • Identify your primary leadership style.
  • Develop some flexibility to use other leadership styles.
  • Determine ways you can meet the needs of employees and co-workers through communication and coaching.
  • Explore ways to make conflict a powerful force for creative, well-rounded solutions to problems.

Exam

Local Exam Provided by Iqtidar Training Center

About vendor

Iqtidar Training Center  customized courses to suit all areas of improvement, to all experienced professionals within any type of organization.

CURRICULUM

  • Course Overview
  • Pre-Assignment Review
  • What’s Your Type? How About Mine?
  • Adjusting to Your Role
  • A Supervisor’s Responsibilities
  • Understanding Leadership
  • Action-Centered Leadership
  • Making Plans
  • Setting Goals
  • Managing Your Time and Your Energy
  • The Commitment Curve
  • Employee Development Models
  • Dealing with Conflict and Difficult Issues
  • What Successful Leaders Do
  • Team Building Tips
  • Developing a High-Performing Team
  • Communication Skills
  • Motivating Employees
  • Orientation and Onboarding
  • Training Tips and Tricks
  • Providing Feedback
  • Doing Delegation Right
  • Dealing with Conflict
  • Managing Disciplinary Issues
  • Open Discussion, Q & A and closing

About Instructors

Mustafa Sameer
Mustafa is a thinker, writer, communicator and team leader with great ability to see the big picture.

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