Supervisors represent an important force in the economy. You have the power to turn on or turn off the productivity of the people who report to you. You are the crucial interface between the employee on the shop floor or the service desk and the managers of the organization. Although you usually have more technical experience than the employees you supervise, you may not have had a lot of leadership experience. With a host of new challenges and responsibilities to tackle, supervisors need training that helps them adjust to their role. Learning how to supervise your new employees on a trial and error basis can lead to discouragement.
This course will give you the skills in communication, coaching, conflict, and any other skill that you need to be successful. It will also help you overcome many of the problems a supervisor may encounter, and to set the groundwork for a successful change in your working life!